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Criterion
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowMediumLowMedium
Timedifferent
60–90 min2-4 h30-60 min1-2 h
Participantsdifferent
2-84-102-84-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Stakeholder Map, Engagement Plan, Risk NotesJourney Map, Pain-point List, Opportunity BacklogPower Interest Grid, Strategy per StakeholderAlignment Map, Open Issues, Decision Questions
Tagsno overlap
StakeholdersAlignmentFacilitationChange
JourneyServiceService design
StakeholdersFacilitationAlignmentPlanning
AlignmentStakeholdersStrategyFacilitation
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