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| Criterion |  Agile Sprint Retrospective |  UX Design Service Blueprinting |  Agile Mad Sad Glad |  Operations After-Action Review |
|---|---|---|---|---|
Purposedifferent | When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Low | High | Low | Low |
Timedifferent | Up to 3 hours for a one-month Sprint; shorter Sprints are usually shorter | 0.5-2 Tage | 30-60 min | 20-45 min |
Participantsdifferent | Scrum Team | 6-12 | 3-10 | 3-12 |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | Improvement actions, Team agreements | Service Blueprint, Fail Points, Ownership Map | Emotion Board, Themes, Action Items | Lessons learned, Action items, Event summary |
Tagsno overlap | RetrospectiveImprovementLearning | Service designOperationsJourneyBlueprint | RetrospectiveTeamReflection | LearningOperationsImprovement |