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| Criterion | ![]() Agile Sprint Retrospective | ![]() UX Design Service Blueprinting | ![]() Operations Learning Review | ![]() Agile 4Ls Retrospective |
|---|---|---|---|---|
Purposedifferent | When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights. | When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time. |
Complexitydifferent | Low | High | Medium | Low |
Timedifferent | Up to 3 hours for a one-month Sprint; shorter Sprints are usually shorter | 0.5-2 Tage | 1-3 h | 45–75 min |
Participantsdifferent | Scrum Team | 6-12 | 3-10 | Team members involved |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Improvement actions, Team agreements | Service Blueprint, Fail Points, Ownership Map | Learning Review Notes, System Factors, Improvement Actions | 4Ls Board, Learning Themes, Improvement Actions |
Tagsno overlap | RetrospectiveImprovementLearning | Service designOperationsJourneyBlueprint | LearningRetrospectiveIncidentOperations | RetrospectiveLearningReflectionTeam |



