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Criterion
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration for Starfish Retrospective
Agile
Starfish Retrospective
Purposedifferent
When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued.
Complexitydifferent
LowMediumLowLow
Timedifferent
Up to 3 hours for a one-month Sprint; shorter Sprints are usually shorter1-3 h45–75 min45-90 min
Participantsdifferent
Scrum Team3-10Team members involved4-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Improvement actions, Team agreementsCustomer Journey Canvas, Pain Points, Experience Opportunities4Ls Board, Learning Themes, Improvement ActionsStarfish Board, Practice Changes, Experiments
Tagsno overlap
RetrospectiveImprovementLearning
JourneyCustomerService designCanvas
RetrospectiveLearningReflectionTeam
RetrospectiveImprovementExperimentsTeam
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