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Criterion
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Purposedifferent
When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.
Complexitydifferent
LowMediumLowLow
Timedifferent
Up to 3 hours for a one-month Sprint; shorter Sprints are usually shorter1-3 h45–75 min30-60 min
Participantsdifferent
Scrum Team3-10Team members involved3-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Improvement actions, Team agreementsCustomer Journey Canvas, Pain Points, Experience Opportunities4Ls Board, Learning Themes, Improvement ActionsEmotion Board, Themes, Action Items
Tagsno overlap
RetrospectiveImprovementLearning
JourneyCustomerService designCanvas
RetrospectiveLearningReflectionTeam
RetrospectiveTeamReflection
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