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| Criterion | ![]() Team Design Spotify Model Mapping | ![]() DevOps Incident Command | ![]() DevOps Game Day | ![]() Facilitation Expectation Mapping |
|---|---|---|---|---|
Purposedifferent | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. |
Complexitydifferent | Medium | Medium | High | Low |
Timedifferent | 90-180 min | As needed | Halber Tag | 45-90 min |
Participantsdifferent | 5-15 | 4-15 | 5-20 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop |
Outputdifferent | Spotify Model Map, Action List | Incident Log, Action Tracker, Stakeholder Updates | Simulation Notes, Gaps List, Updated Runbooks | Expectation Map, Alignment Notes, Agreements |
Tagsno overlap | TeamOrganizationAlignmentDiagnosis | IncidentOperationsReliability | ResilienceOperationsIncident | AlignmentStakeholdersTeam |



