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| Criterion | ![]() Agile Specification by Example | ![]() Agile Example Mapping | ![]() UX Research Customer Journey Mapping | ![]() UX Design Service Blueprinting |
|---|---|---|---|---|
Purposedifferent | When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests. | When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. |
Complexitydifferent | Medium | Low | Medium | High |
Timedifferent | 60-90 min pro Feature | 30-60 min | 2-4 h | 0.5-2 Tage |
Participantsdifferent | 3-6 | 3-7 | 4-10 | 6-12 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Example Table, Acceptance Tests | Example Map, Acceptance Criteria, Open Questions | Journey Map, Pain-point List, Opportunity Backlog | Service Blueprint, Fail Points, Ownership Map |
Tagsno overlap | AgileRequirementsExamplesBehavior-Driven Development | Behavior-Driven DevelopmentRequirementsExamplesRefinement | JourneyServiceService design | Service designOperationsJourneyBlueprint |



