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Criterion
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
30-60 min je Interview1-4 h2-6 h15-30 min
Participantsdifferent
5-10 Interviews3-83-102-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Solution Feedback, Objection List, Validation NotesProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsRoot cause notes, Countermeasures
Tagsno overlap
ValidationInterviewsPrototype
Root causeProblem solvingQualityIncident
CausalityIncidentRoot causeTimeline
Root causeIncidentLeanProblem solving
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