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Criterion
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
MediumLowHighMedium
Timedifferent
30-60 min je Interview30-120 min1 Tag bis mehrere Wochen0.5-5 Tage
Participantsdifferent
5-10 Interviews2-64-104-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Solution Feedback, Objection List, Validation NotesObservation Notes, Improvement IdeasProblem Statement, Prototype, Test LearningsKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
ValidationInterviewsPrototype
LeanObservationProcessOperations
InnovationPrototypeResearch
LeanContinuous improvementOperations
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