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Criterion
Paper illustration for Solution Interview
Product Discovery
Solution Interview
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Purposedifferent
When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
30-60 min je Interview1-2 Tage1-4 Wochen1-2 h je Session
Participantsdifferent
5-10 Interviews10-303-10 KundenBased on research question
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Solution Feedback, Objection List, Validation NotesClick Heatmap, Success Rate, Design RecommendationsConcierge Learnings, Service Blueprint, MVP RisksUsability Issues, Severity List, Recommendations
Tags1 shared
ValidationInterviewsPrototype
UXNavigationFindabilityValidation
MVPValidationServiceDiscovery
ValidationUXPrototype
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