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Criterion
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Purposedifferent
When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
30-60 min je InterviewWochen bis Monate1-2 Tage30-60 min je Interview
Participantsdifferent
5-10 Interviews3-1210-305-12 Interviews
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Solution Feedback, Objection List, Validation NotesProblem Statement, Solution Options, Prototypes, Deliverables per PhaseClick Heatmap, Success Rate, Design RecommendationsProblem Evidence, Risk Notes, Customer Segments
Tagsno overlap
ValidationInterviewsPrototype
ProcessDivergenceInnovation
UXNavigationFindabilityValidation
DiscoveryInterviewsValidation
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