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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Team Charter.
Facilitation
Team Charter
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
HighMediumMediumLow
Timedifferent
0.5-3 Tage2-4 h90-180 min45-90 min
Participantsdifferent
5-153-125-153-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaTeam Charter, Working Norms, Role NotesSpotify Model Map, Action ListExpectation Map, Alignment Notes, Agreements
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
TeamAlignmentCollaboration
TeamOrganizationAlignmentDiagnosis
AlignmentStakeholdersTeam
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