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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
HighMediumLowMedium
Timedifferent
0.5-3 Tage90-180 min45-90 min1-2 h
Participantsdifferent
5-155-153-124-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaSpotify Model Map, Action ListExpectation Map, Alignment Notes, AgreementsAlignment Map, Open Issues, Decision Questions
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
TeamOrganizationAlignmentDiagnosis
AlignmentStakeholdersTeam
AlignmentStakeholdersStrategyFacilitation
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