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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
HighMediumMediumLow
Timedifferent
0.5-3 Tage90-180 min45-90 min45-90 min
Participantsdifferent
5-155-153-83-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaSpotify Model Map, Action ListCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsExpectation Map, Alignment Notes, Agreements
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
TeamOrganizationAlignmentDiagnosis
Systems thinkingFramingStakeholders
AlignmentStakeholdersTeam
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