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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.
Complexitydifferent
HighLowLowMedium
Timedifferent
0.5-3 Tage30-90 min20-45 min1-2 h
Participantsdifferent
5-152-101-83-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaRich Picture, Problem Framing NotesOwnership Reflection, Action Commitment, Coaching NotesPolarity Map, Warning Signs, Balance Actions
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
Systems thinkingSoft systemsFramingVisualization
ResponsibilityLeadershipTeam
Systems thinkingTradeoffsLeadership
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