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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
HighMediumMediumLow
Timedifferent
0.5-3 Tage1-3 h1-3 h20-45 min
Participantsdifferent
5-153-102-83-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaProcess Map, Handoff List, Improvement BacklogIssue Map, Positions, Argument NotesLessons learned, Action items, Event summary
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
ProcessOperationsImprovement
RationaleKnowledgeDecision
LearningOperationsImprovement
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