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| Criterion |  Systems Thinking Soft Systems Methodology |  Operations Process Mapping |  Knowledge Modeling Concept Mapping |  Operations After-Action Review |
|---|---|---|---|---|
Purposedifferent | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | High | Medium | Medium | Low |
Timedifferent | 0.5-3 Tage | 1-3 h | 1-2 h | 20-45 min |
Participantsdifferent | 5-15 | 3-10 | 1-8 | 3-12 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Rich Picture, Root Definitions, Conceptual Models, Change Agenda | Process Map, Handoff List, Improvement Backlog | Concept Map, Relationship Labels, Knowledge Gaps | Lessons learned, Action items, Event summary |
Tagsno overlap | Soft systemsComplexitySensemakingSystems thinking | ProcessOperationsImprovement | KnowledgeConceptsMappingSensemaking | LearningOperationsImprovement |