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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for DACI
Decision Making
DACI
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
HighLowLowMedium
Timedifferent
0.5-3 Tage45-90 min30-60 min90-180 min
Participantsdifferent
5-153-122-104-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaExpectation Map, Alignment Notes, AgreementsDACI Matrix, Decision Owner, Decision LogDecision Rights Matrix, Agreement
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
AlignmentStakeholdersTeam
DecisionRolesGovernanceAlignment
DecisionGovernanceAlignmentResponsibility
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