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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of VUCA Scan with its method-specific working model.
Systems Thinking
VUCA Scan
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.The VUCA Scan helps read difficult situations more precisely. Instead of treating unclarity as generally complicated, the method separates fast change, missing knowledge, systemic entanglement, and ambiguous interpretation.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.
Complexitydifferent
HighLowLowHigh
Timedifferent
0.5-3 Tage30–60 min30-90 minHalf day
Participantsdifferent
5-154-81-103-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaEmpathy Map, Assumptions List, Research GapsVUCA Map, Response Options, Signal and Learning PlanLeverage Map, Action Strategy
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
SynthesisQualitativeWorkshop
SensemakingUncertaintyComplexityStrategyForesight
Systems thinkingChangeStrategy
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