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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
HighLowMediumLow
Timedifferent
0.5-3 Tage30–60 min60-180 min60-90 min
Participantsdifferent
5-154-84-204-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaEmpathy Map, Assumptions List, Research GapsCynefin Map, Domain-specific Actions, Sensemaking NotesProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
SynthesisQualitativeWorkshop
ComplexitySensemakingDecision
FacilitationDecisionProblem solvingWorkshop
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