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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
HighMediumHighMedium
Timedifferent
0.5-3 Tage30-90 minHalber Tag60-180 min
Participantsdifferent
5-153-125-204-20
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaPostmortem Doc, Action Items, TimelineSimulation Notes, Gaps List, Updated RunbooksCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
Site Reliability EngineeringIncidentLearningReliability
ResilienceOperationsIncident
ComplexitySensemakingDecision
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