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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
HighLowLowMedium
Timedifferent
0.5-3 Tage15-45 min15-30 min45-90 min
Participantsdifferent
5-151-32-62-5
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaADR File, Decision Log, RationaleRoot cause notes, CountermeasuresA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
ArchitectureRationaleDocumentationGovernance
Root causeIncidentLeanProblem solving
LeanProblem solvingCoachingOperations
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