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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of Team Cognitive Load Assessment with its method-specific working model.
Team Design
Team Cognitive Load Assessment
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When a team juggles too many domains, systems, or handoffs, it measures mental overload as an organizational problem. It clarifies responsibility, interaction, and load between teams. The result is captured as a cognitive-load profile and action list.Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.
Complexitydifferent
HighLowMediumMedium
Timedifferent
0.5-3 Tage20-45 min60-90 min1-2 h
Participantsdifferent
5-151-83-123-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaOwnership Reflection, Action Commitment, Coaching NotesCognitive Load Profile, Action ListPolarity Map, Warning Signs, Balance Actions
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
ResponsibilityLeadershipTeam
TeamComplexityImprovementDiagnosis
Systems thinkingTradeoffsLeadership
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