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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When assumptions still sit unordered in the room, it weighs uncertainty against leverage. It makes visible which hypotheses should be checked first.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.
Complexitydifferent
HighLowMediumHigh
Timedifferent
0.5-3 Tage20-45 min45-60 min1-4 Wochen
Participantsdifferent
5-151-82-81-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaOwnership Reflection, Action Commitment, Coaching NotesAssumption map, Test backlog, Risk rankingExperiment results, Decision log, Learning summary
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
ResponsibilityLeadershipTeam
AssumptionsRiskExperimentsValidation
ExperimentsGrowthAnalyticsValidation
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