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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of VUCA Scan with its method-specific working model.
Systems Thinking
VUCA Scan
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.The VUCA Scan helps read difficult situations more precisely. Instead of treating unclarity as generally complicated, the method separates fast change, missing knowledge, systemic entanglement, and ambiguous interpretation.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighMediumLowLow
Timedifferent
0.5-3 Tage45-90 min30-90 min15-30 min
Participantsdifferent
5-152-51-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaA3 Report, Action Plan, Root Cause AnalysisVUCA Map, Response Options, Signal and Learning PlanRoot cause notes, Countermeasures
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
LeanProblem solvingCoachingOperations
SensemakingUncertaintyComplexityStrategyForesight
Root causeIncidentLeanProblem solving
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