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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighLowHighMedium
Timedifferent
0.5-3 Tage15-30 minSeveral meetings plus preparation and analysis; total effort depends on scope1-4 h
Participantsdifferent
5-152-6Evaluation team, architects, and relevant stakeholders3-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaRoot cause notes, CountermeasuresPrioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigationsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
Root causeIncidentLeanProblem solving
ArchitectureQualityRiskTradeoffsStakeholders
Root causeProblem solvingQualityIncident
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