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| Criterion |  UX Design Service Blueprinting |  Business Strategy VRIO Framework |  Facilitation Alignment Mapping |  Business Strategy Business Model Stress Test |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | High | Medium | Medium | High |
Timedifferent | 0.5-2 Tage | 90-180 min | 1-2 h | Half day |
Participantsdifferent | 6-12 | 3-6 | 4-12 | 3-8 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | VRIO Table, Strategic Actions | Alignment Map, Open Issues, Decision Questions | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyDiagnosisBusiness modelCapability | AlignmentStakeholdersStrategyFacilitation | StrategyBusiness modelRiskDiagnosis |