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| Criterion |  UX Design Service Blueprinting |  Business Strategy Value Chain Analysis |  Facilitation Alignment Mapping |  Business Strategy Business Model Stress Test |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | High | High | Medium | High |
Timedifferent | 0.5-2 Tage | Half day | 1-2 h | Half day |
Participantsdifferent | 6-12 | 3-8 | 4-12 | 3-8 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Value Chain Map, Lever List | Alignment Map, Open Issues, Decision Questions | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyBusiness modelDiagnosisAnalysis | AlignmentStakeholdersStrategyFacilitation | StrategyBusiness modelRiskDiagnosis |