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| Criterion |  UX Design Service Blueprinting |  Facilitation Team Charter |  Team Design Team API |  Team Design Team Topologies Interaction Modes |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. |
Complexitydifferent | High | Medium | Low | Medium |
Timedifferent | 0.5-2 Tage | 2-4 h | Half day initial, dann laufend | Half day |
Participantsdifferent | 6-12 | 3-12 | Ein Team plus Stakeholder | Team-Leads plus Architecture |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Team Charter, Working Norms, Role Notes | Team API Document | Interaction Heat Map, Agreements per Pair |
Tagsno overlap | Service designOperationsJourneyBlueprint | TeamAlignmentCollaboration | TeamAlignmentCommunicationService | TeamAlignmentCollaborationOrganization |