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| Criterion |  UX Design Service Blueprinting |  Facilitation Storytelling |  Architecture Views and Beyond |  Architecture Architecture Communication Canvas |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitydifferent | High | Medium | Medium | Medium |
Timedifferent | 0.5-2 Tage | 45-120 min | 1-3 Tage | 60-120 min |
Participantsdifferent | 6-12 | 1-6 | 1-4 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Narrative Outline, Key Message, Story Arc | Architecture Views, Cross-view Notes, Rationale | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | Service designOperationsJourneyBlueprint | CommunicationNarrativeStakeholdersFacilitation | DocumentationStakeholdersArchitecture | ArchitectureCommunicationStakeholdersCanvas |