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| Criterion |  UX Design Service Blueprinting |  Facilitation Storytelling |  Architecture Views and Beyond |  Architecture arc42 |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. | arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes. |
Complexitydifferent | High | Medium | Medium | Low |
Timedifferent | 0.5-2 Tage | 45-120 min | 1-3 Tage | 1-2 Tage |
Participantsdifferent | 6-12 | 1-6 | 1-4 | 1-4 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Narrative Outline, Key Message, Story Arc | Architecture Views, Cross-view Notes, Rationale | Architecture Document, Context View, Runtime View, Deployment View |
Tagsno overlap | Service designOperationsJourneyBlueprint | CommunicationNarrativeStakeholdersFacilitation | DocumentationStakeholdersArchitecture | ArchitectureDocumentationCommunication |