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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration of Design Charrette with its method-specific working model.
Innovation
Design Charrette
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space.
Complexitydifferent
HighLowMediumMedium
Timedifferent
0.5-2 Tage30-60 min2-8 hHalber Tag bis mehrere Tage
Participantsdifferent
6-123-105-1210-50
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Service Blueprint, Fail Points, Ownership MapStar-Shaped Question Map, Question List, Assumption ListEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsSketches and Concepts, Consolidated Solution Sketch, Prioritized Direction
Tagsno overlap
Service designOperationsJourneyBlueprint
BrainstormingIdeationWorkshopDiscovery
Domain-Driven DesignEventsDiscoveryWorkshop
BrainstormingWorkshopCollaborationIdeation
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