View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Design Service Blueprinting |  Innovation Starbursting |  UX Design Customer Journey Canvas |  Innovation Lotus Blossom |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When a central question feels too large, the method breaks it into neighboring topic fields with their own depth of ideation. It holds structure and openness at the same time, so adjacent perspectives don't get lost. This grows an idea space out of a core problem. |
Complexitydifferent | High | Low | Medium | Low |
Timedifferent | 0.5-2 Tage | 30-60 min | 1-3 h | 45-90 min |
Participantsdifferent | 6-12 | 3-10 | 3-10 | 3-10 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Star-Shaped Question Map, Question List, Assumption List | Customer Journey Canvas, Pain Points, Experience Opportunities | Lotus Diagram, Idea Themes, Shortlist |
Tagsno overlap | Service designOperationsJourneyBlueprint | BrainstormingIdeationWorkshopDiscovery | JourneyCustomerService designCanvas | BrainstormingIdeationCreativityDivergenceWorkshop |