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| Criterion |  UX Design Service Blueprinting |  Delivery RAID Log |  Architecture Views and Beyond |  Architecture arc42 |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. | arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes. |
Complexitydifferent | High | Low | Medium | Low |
Timedifferent | 0.5-2 Tage | 30 min Setup, dann laufend | 1-3 Tage | 1-2 Tage |
Participantsdifferent | 6-12 | 1-3 maintaining, briefing for everyone | 1-4 | 1-4 |
Formatdifferent | Workshop | Async | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | RAID Log, Status Report Source | Architecture Views, Cross-view Notes, Rationale | Architecture Document, Context View, Runtime View, Deployment View |
Tagsno overlap | Service designOperationsJourneyBlueprint | RiskTrackingStakeholdersGovernance | DocumentationStakeholdersArchitecture | ArchitectureDocumentationCommunication |