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| Criterion | ![]() UX Design Service Blueprinting | ![]() Delivery RAID Log | ![]() Architecture Views and Beyond | ![]() Architecture Architecture Decision Record |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. |
Complexitydifferent | High | Low | Medium | Low |
Timedifferent | 0.5-2 Tage | 30 min Setup, dann laufend | 1-3 Tage | 15-45 min |
Participantsdifferent | 6-12 | 1-3 maintaining, briefing for everyone | 1-4 | 1-3 |
Formatdifferent | Workshop | Async | Workshop + async | Async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | RAID Log, Status Report Source | Architecture Views, Cross-view Notes, Rationale | ADR File, Decision Log, Rationale |
Tagsno overlap | Service designOperationsJourneyBlueprint | RiskTrackingStakeholdersGovernance | DocumentationStakeholdersArchitecture | ArchitectureRationaleDocumentationGovernance |



