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| Criterion |  UX Design Service Blueprinting |  Operations Getting Things Done |  Architecture Architecture Communication Canvas |  Delivery Communication Plan |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. |
Complexitydifferent | High | Medium | Medium | Low |
Timedifferent | 0.5-2 Tage | 1-2 h Setup, laufend | 60-120 min | 45-90 min |
Participantsdifferent | 6-12 | 1 | 2-8 | 2-6 |
Formatdifferent | Workshop | Async | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Action Lists, Project List, Review Routine | Communication Canvas, Stakeholder Messages, Architecture Communication Plan | Communication Plan, Channel Matrix, Message Cadence |
Tagsno overlap | Service designOperationsJourneyBlueprint | ProductivityPlanningTasksExecution | ArchitectureCommunicationStakeholdersCanvas | CommunicationStakeholdersDeliveryPlanning |