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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Fake Door Test
Product Discovery
Fake Door Test
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric.
Complexitydifferent
HighMediumLowLow
Timedifferent
0.5-2 Tage1-5 Tage1-5 Tage30-60 min
Participantsdifferent
6-12NutzertrafficNutzertraffic1-5
Formatdifferent
WorkshopAsyncAsyncWorkshop + async
Outputdifferent
Service Blueprint, Fail Points, Ownership MapClick Data, Interest Signal, Learning DecisionInterest Metrics, Conversion Signal, Learning NoteCompleted Experiment Canvas, Success Metric
Tagsno overlap
Service designOperationsJourneyBlueprint
ValidationExperimentsDemandDiscovery
ValidationExperimentsDemandGrowth
ExperimentsValidationDiscoveryHypothesis
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