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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.
Complexitydifferent
HighLowLowLow
Timedifferent
0.5-2 Tage1-4 hHalf day initial, dann laufend1-2 Tage
Participantsdifferent
6-121-5Ein Team plus Stakeholder1-4
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Service Blueprint, Fail Points, Ownership MapContext Diagram, Container Diagram, Component DiagramTeam API DocumentArchitecture Document, Context View, Runtime View, Deployment View
Tagsno overlap
Service designOperationsJourneyBlueprint
ArchitectureCommunicationVisualization
TeamAlignmentCommunicationService
ArchitectureDocumentationCommunication
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