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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
HighLowLowMedium
Timedifferent
0.5-2 Tage1-4 h15-45 min60-120 min
Participantsdifferent
6-121-51-32-8
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Service Blueprint, Fail Points, Ownership MapContext Diagram, Container Diagram, Component DiagramADR File, Decision Log, RationaleCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
Service designOperationsJourneyBlueprint
ArchitectureCommunicationVisualization
ArchitectureRationaleDocumentationGovernance
ArchitectureCommunicationStakeholdersCanvas
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