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| Criterion |  UX Design Service Blueprinting |  Business Strategy Business Model Stress Test |  Business Strategy Value Chain Analysis |  Business Strategy VRIO Framework |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. | Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. |
Complexitydifferent | High | High | High | Medium |
Timedifferent | 0.5-2 Tage | Half day | Half day | 90-180 min |
Participantsdifferent | 6-12 | 3-8 | 3-8 | 3-6 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Stress Test Report, Action Plan per Scenario | Value Chain Map, Lever List | VRIO Table, Strategic Actions |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyBusiness modelRiskDiagnosis | StrategyBusiness modelDiagnosisAnalysis | StrategyDiagnosisBusiness modelCapability |