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| Criterion |  UX Design Service Blueprinting |  Business Strategy Balanced Scorecard |  Operations ALPEN Method |  Operations Getting Things Done |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time. | With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory. |
Complexitydifferent | High | High | Low | Medium |
Timedifferent | 0.5-2 Tage | Halber Tag bis mehrere Wochen | 10-20 min daily | 1-2 h Setup, laufend |
Participantsdifferent | 6-12 | 4-12 | 1 | 1 |
Formatdifferent | Workshop | Workshop + async | Async | Async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Balanced Scorecard, Strategic Measures, Initiative Map | Daily Plan, Time Estimates, Review Notes | Action Lists, Project List, Review Routine |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyMetricsExecution | PlanningTime managementProductivityOperations | ProductivityPlanningTasksExecution |