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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.
Complexitydifferent
HighLowLowLow
Timedifferent
0.5-2 Tage10-20 min daily15-45 min1-2 Tage
Participantsdifferent
6-1211-31-4
Formatdifferent
WorkshopAsyncAsyncWorkshop + async
Outputdifferent
Service Blueprint, Fail Points, Ownership MapDaily Plan, Time Estimates, Review NotesADR File, Decision Log, RationaleArchitecture Document, Context View, Runtime View, Deployment View
Tagsno overlap
Service designOperationsJourneyBlueprint
PlanningTime managementProductivityOperations
ArchitectureRationaleDocumentationGovernance
ArchitectureDocumentationCommunication
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