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| Criterion |  UX Design Service Blueprinting |  Architecture Architecture Decision Record |  Delivery RAID Log |  Architecture Views and Beyond |
|---|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. |
Complexitydifferent | High | Low | Low | Medium |
Timedifferent | 0.5-2 Tage | 15-45 min | 30 min Setup, dann laufend | 1-3 Tage |
Participantsdifferent | 6-12 | 1-3 | 1-3 maintaining, briefing for everyone | 1-4 |
Formatdifferent | Workshop | Async | Async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | ADR File, Decision Log, Rationale | RAID Log, Status Report Source | Architecture Views, Cross-view Notes, Rationale |
Tagsno overlap | Service designOperationsJourneyBlueprint | ArchitectureRationaleDocumentationGovernance | RiskTrackingStakeholdersGovernance | DocumentationStakeholdersArchitecture |