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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Design sheets and interface cards connect to jointly written pseudocode with highlighted unresolved questions.
Architecture
ARID (Active Reviews for Intermediate Designs)
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.ARID examines how well developers can work with a technical design. It focuses on a part of the system that can still be revised, between the architecture overview and the detailed specification.
Complexitydifferent
HighLowMediumMedium
Timedifferent
0.5-2 Tage15-45 min1-2 h Setup, laufend2–4 h review as a planning range; preparation and evaluation additional
Participantsdifferent
6-121-31Designers, developers as users, and facilitation
Formatdifferent
WorkshopAsyncAsyncWorkshop + async
Outputdifferent
Service Blueprint, Fail Points, Ownership MapADR File, Decision Log, RationaleAction Lists, Project List, Review RoutinePrioritized development tasks, Jointly produced code or pseudocode, Observed difficulties and open design questions, Proposed design revisions
Tagsno overlap
Service designOperationsJourneyBlueprint
ArchitectureRationaleDocumentationGovernance
ProductivityPlanningTasksExecution
ArchitectureEngineeringFeedbackValidationTasks
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