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Criterion
Paper illustration of Scrum with its method-specific working model.
Agile
Scrum
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When a team needs to work in a fixed delivery rhythm, it stabilizes cadence, responsibility, and feedback loops. It makes collaboration reliable across sprint boundaries.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
1-4 Wochen je Sprint, laufend1-3 h15-30 min2-8 h
Participantsdifferent
3-10 (Scrum Team)3-102-62-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Product Backlog, Sprint Backlog, Increment, Sprint GoalProcess Map, Handoff List, Improvement BacklogRoot cause notes, CountermeasuresProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
AgileIterationCadence
ProcessOperationsImprovement
Root causeIncidentLeanProblem solving
Problem solvingRoot causeDecisionOperations
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