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Criterion
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Purposedifferent
Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.
Complexitydifferent
HighHighMediumMedium
Timedifferent
0.5-2 Tage0.5-2 Tage45-90 min2-6 h
Participantsdifferent
4-126-123-82-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Scenario Set, Strategic Implications, Robust OptionsService Blueprint, Fail Points, Ownership MapImpact Map, Outcome Hypotheses, Delivery OptionsEvent Model, UI Flow, Commands, Read Models
Tagsno overlap
StrategyUncertaintyPlanning
Service designOperationsJourneyBlueprint
OutcomesStrategyBehaviorPlanning
EventsBlueprintDomain-Driven DesignBehavior
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