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Criterion
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitydifferent
HighMediumMediumMedium
Timedifferent
0.5-2 Tage120 min initial, dann laufend45-90 min1-4 Wochen
Participantsdifferent
4-123-63-85-20
Formatdifferent
WorkshopWorkshop + asyncWorkshopAsync
Outputdifferent
Scenario Set, Strategic Implications, Robust OptionsHEART-GSM Table, DashboardImpact Map, Outcome Hypotheses, Delivery OptionsDiary Entries, Longitudinal Patterns, Experience Timeline
Tagsno overlap
StrategyUncertaintyPlanning
MetricsUX researchMeasurementSatisfaction
OutcomesStrategyBehaviorPlanning
UX researchTrackingBehavior
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