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| Criterion | ![]() Operations Scatter Diagram | ![]() UX Research Empathy Mapping | ![]() Operations Root Cause Analysis | ![]() Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Low | Low | Medium | Low |
Timedifferent | 30-90 min | 30–60 min | 1-4 h | 15-30 min |
Participantsdifferent | 1-4 | 4-8 | 3-8 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Scatter Plot, Korrelationsnotiz, Hypothesenliste | Empathy Map, Assumptions List, Research Gaps | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Root cause notes, Countermeasures |
Tagsno overlap | Root causeQualityVisualization | SynthesisQualitativeWorkshop | Root causeProblem solvingQualityIncident | Root causeIncidentLeanProblem solving |



