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Criterion
Paper illustration of Scatter Diagram with its method-specific working model.
Operations
Scatter Diagram
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowHighHigh
Timedifferent
30-90 min30–60 min2-8 h2-6 h
Participantsdifferent
1-44-82-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Scatter Plot, Korrelationsnotiz, HypothesenlisteEmpathy Map, Assumptions List, Research GapsProblem Analysis, Decision Analysis, Risk PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Root causeQualityVisualization
SynthesisQualitativeWorkshop
Problem solvingRoot causeDecisionOperations
RiskQualityOperationsRoot cause
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