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Criterion
Paper illustration with architecture components and concrete change tasks for comparison.
Architecture
SAAM (Software Architecture Analysis Method)
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Change Analysis.
Operations
Change Analysis
Purposedifferent
SAAM helps teams judge an architecture’s suitability for selected tasks and changes. It is particularly useful for examining modifiability and comparing architecture alternatives with clear reasoning.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.
Complexitydifferent
HighLowLowMedium
Timedifferent
Preparation, scenario analysis, and findings review; effort depends on scope30–60 min per interview15-30 min45-120 min
Participantsdifferent
Architecture experts and stakeholders for scenarios and weighting1 participant per interview2-62-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Domain functions mapped to components and connections, Quality attributes and evaluation criteria, Typical tasks and their effects on the architecture, Reasoned evaluation or comparison of alternativesInterview Notes, Themes, Insight SummaryRoot cause notes, CountermeasuresChange Matrix, Cause Hypotheses, Validation Questions, Action List
Tagsno overlap
ArchitectureChangeAnalysisComparisonQuality
QualitativeResearchCustomerDiscovery
Root causeIncidentLeanProblem solving
ChangeRoot causeTroubleshootingComparison
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